Delivery
Orders are picked, packed and dispatched from our United Kingdom facility.
Dispatch times
Orders placed before 2pm UK time on a working day are dispatched the same day. Orders placed after that, or at a weekend or UK public holiday, are dispatched the next working day.
Delivery costs
- United Kingdom and Ireland: £4.99. Free on orders over £50.
- Rest of world: £5.99.
Prices are shown in your selected currency for convenience. Your card is charged in the currency shown at checkout.
Estimated delivery windows
- United Kingdom: 2 to 4 working days.
- Ireland and Europe: 4 to 8 working days.
- Middle East, North America and rest of world: 7 to 14 working days.
These are estimates provided by our carriers, not guarantees. Delays can occur during peak periods.
Customs, duties and taxes
Orders shipped outside the United Kingdom may attract import duties or taxes charged by the destination country. Where these are not collected at checkout they are payable by the recipient.
Tracking and problems
You will receive a dispatch email with tracking as soon as your parcel leaves us. If tracking has not updated for seven working days, or your parcel arrives damaged, contact us and we will resolve it.